![]() Note: We are not affiliated with Microsoft or its subsidiaries in any official capacity. Showoff Sunday - all pictures of achievements, gamerscore, controllers, custom art/mods, battle stations, and so forth are only allowed as posts on Sundays. posts must be within the weekly megathread. and posts must be properly tagged or they will be removed. No advertising, selling, buying, trading, self pomotion or asking for free stuff. Memes, image macros, reaction gifs, polls, petitions, friend requests, and surveys are not allowed as posts. Spoilers and NSFW must be properly marked.Įnabling piracy, jailbreaking, hacking, fraud, account trading/sharing, region switching, etc is not allowed. Posts must be directly related to Xbox and link to the source.įollow Reddiquette. ![]() News, reviews, previews, rumors, screenshots, videos and more! Follow us on Twitter! Subreddit Podcast! Join our club Check out our official wiki page Subreddit Rules If Google Play counts as digital distribution, they only allow refunds for the first two hours after purchaseĭo all these companies get a free pass to break the law in Australia because they're not the biggest player in the market? If you're glad that Valve got fined then I hope you've already filed formal complaints against these abhorrent companies with even worse policies.Everything related to the Xbox One.Why isn't the "fuck Ubisoft" brigade rolling through here yet? Uplay offers no refunds whatsoever in any region for any reason.GOG lets you refund for a month, but only if you can prove there's a technical fault and the support rep can't fix it - it's entirely at their discretion as to whether a game is "broken enough" to warrant a refund.Origin will let you return 11 of their games but only within the first day.Level 5 on Overwatch is the cutoff from what I've heard. Blizzard will let you play a game for about an hour before refusing refunds.Sarcasm aside, Steam's refund policy is the most generous in the industry. Doesn't get much more "consumer friendly" than handing out free money, eh? Buy their entire stock of CoD, Diablo 3 and WoW boxes, sell the codes to G*A then get your money back from EB. If you bought the game at EB Games you could get a refund within 7 days (I believe) but if you bought on Steam you were shit out of luck. And this matter was settled for 0.085% of valves income last year. Now valve has legal backup to prevent the theft, as well as implementing control policies. ![]() The part where it fell apart, is when you DIDN'T download it, in which case Valve would work on a case by case basis for possible refunds, though they were never guaranteed, and the chances of the policy working was very very low. if it were refunded, you'd essentially have received the product for free. When you purchased a game (this is where the grey area fell apart) and downloaded it, you've received a product in full, and you can make a copy with no expense to yourself. with PC, the products aren't returned to the vendors, they can remain on a system indefinitely. The issue was the label in which digital products were listed with, Australia tried to reference the mobile market last year, but that market only encompasses so far as it does, because of a closed platform. The main issue wasn't that Valve was dancing around the policy. In AU law, it even defines a refund as something returned to vendor with returned consumer currency (at least it did, two years ago when this was brought up). of which it offered non tangible products. Valve only had a server host, and Digital Storefront. Valve also had a number of failed applications, some of which attracted criticism for their lack of merit, so their legal costs will be quite high.īecause EA actually had tangible assets, importation taxes, and more with Australia. Here is the initial judgment finding the breaches proven. It was ticked 24.9 million times between 20 and it was "impossible to calculate the precise number of consumers who were affected by the misrepresentations". Australian customers ticked a box agreeing to Steam's terms and conditions. ![]() Justice Edelman found the subscriber contracts on Steam's website were designed to ensure Steam did not offer consumers any refunds. ![]() "Yet it had a culture by which it formed a view without Australian legal advice that it was not subject to Australian law, and it was content to proceed to trade with Australian consumers without that advice and with the view that even if advice had been obtained that Valve was required to comply with Australian law the advice might have been ignored." "Valve is a United States company with 2.2 million Australian accounts which received 21,124 tickets in the relevant period containing the word "refund" from consumers with Australian IP addresses," Justice Edelman wrote in his judgement. The full written reasons have not yet been published, but here are some extracts from a news article: ![]()
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